Kendall Hunt
  • Cincinnati, OH, USA
  • Hourly
  • Full Time

RCL Benziger is looking to hire a Customer Service Representative who is a highly motivated, customer-centric professional to join our team. You will interact with customers to provide information in response to simple and intermediate inquiries about products and services and to handle and resolve complaints for all sides of the business.

 

Who Are We

Based in Cincinnati, Ohio, RCL Benziger has inspired and educated people for over 200 years with Catholic educational and faith formation materials. Known for its comprehensive textbook, digital, bilingual, and customizable resources, RCL Benziger is a leader in the marketplace providing religious education programs for Catholic schools and parishes. The RCL Benziger family of products supports catechists, educators, students, families, and individuals. RCL Benziger is a Kendall Hunt Company, a leader in customized education publishing solutions headquartered in Dubuque, Iowa. To learn more about us, visit our websites at www.rclbenziger.com and www.kendallhunt.com.

 

In a Typical Work Day you will:

  • Identifies and handles customer inquiries completely and accurately
  • Accurately enter orders, adjustments and credit memos
  • Researches and resolves customer concerns in a professional and efficient manner to the satisfaction of the customer; escalating as needed
  • Enters customer data and any other relevant information into database
  • Uses technology and tools as directed and within established guidelines

 

Who You Are

  • Associate's degree (A. A.) from two-year college or technical school; or equivalent combination of education and sales experience
  • Requires exceptional organization skills, oral, and written communication
  • Positive, "can do" attitude
  • Basic knowledge of the Catholic religion

 

To learn more about this opportunity, send your resume and salary requirements.

 

Equal Opportunity Employer

M/F/D/V

Kendall Hunt
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